Kyle Hardiman

Cloud & Infrastructure Engineer with 5+ years of experience designing and operating cloud platforms that support scalable, automated, and performance-critical workloads in Azure and hybrid environments. Focused on platform engineering, Infrastructure as Code, CI/CD pipelines, and observability for production systems, including Azure Virtual Desktop and GPU-accelerated HPC workloads. Skilled in building AI/ML-ready infrastructure by automating environment provisioning, image pipelines, security controls, and monitoring to support model training and inference at scale. Adept at partnering with engineering, data, and security teams to deliver reliable, compliant, and cost-efficient cloud platforms.

Cloud Operations Engineer - ThyssenKrupp Materials N.A, Sounthfield, MI

November 2025 – Present

• Designed, deployed, and operated enterprise Azure Virtual Desktop (AVD) environments, including host pools, application groups, session hosts, and FSLogix profile containers, supporting secure and performant virtual desktop access at scale.
• Managed gold image lifecycles and update pipelines across development, staging, and production deployment rings, ensuring consistent, tested, and compliant image releases.
• Implementing and managing security policies for SharePoint sites and content, and for Teams
• Implemented Infrastructure as Code (IaC) using Terraform and Ansible to standardize deployment and configuration of Azure infrastructure and AVD components.
• Administered core Azure infrastructure supporting AVD workloads, including Virtual Machines, Storage Accounts, Entra ID, and Network Security Groups (NSGs).
• Automated image creation, patching, provisioning, and lifecycle management using PowerShell, ARM templates, Intune, and Azure Image Builder, reducing manual effort and deployment risk.
• Monitored AVD performance, capacity, and cost using Azure Monitor and Log Analytics, proactively identifying and resolving issues impacting end-user experience.
• Collaborated with Networking, Security, Microsoft 365, and Service Desk teams to deliver secure, optimized, and compliant virtual desktop operations across the organization.
• Improved platform stability and performance through FSLogix tuning, policy optimization, and continuous refinement of image configurations and update cadence.
• Maintained technical documentation, supported production incident troubleshooting, and contributed to cloud modernization and operational excellence initiatives.

Systems Administrator - OHM, Livonia, MI

May 2025 – November 2025

• Engineered and managed Azure Virtual Desktop (AVD) environments including host pools, FSLogix containers, RemoteApps, monitoring, autoscaling, and Conditional Access.
• Designed, deployed, and supported specialized CADD and GIS AVD host pools and app pools, enabling performant access to AutoCAD, Civil 3D, ArcGIS, and other compute-intensive design workloads.
• Utilized GPU-accelerated and HPC-optimized VM families (NV-series, H-series) to deliver low-latency rendering, large-model handling, and parallel compute capabilities for engineering teams.
• Developed and implemented advanced autoscaling logic using Azure Monitor metrics, custom Kusto (KQL) queries, and queue-based triggers to scale HPC/GPU nodes according to CPU/GPU utilization, session concurrency, and project deadlines.
• Optimized HPC cost efficiency through predictive scaling, schedule-based power management, and ephemeral session host strategies—reducing compute waste while maintaining SLA-grade performance.
• Designed Azure IaaS architectures (VNets, NSGs, subnets, VMs) and deployed them using reusable Terraform modules for consistent environment provisioning.
• Built Azure Backup and Site Recovery patterns enabling automated DR workflows and workload protection.
• Automated M365 licensing, resource tagging, and reporting using PowerShell and Azure Functions.
• Developed Logic Apps for document approvals, SharePoint/Outlook automation, and cross-system workflows.
• Supported hybrid infrastructure across Azure, VMware, Hyper-V, and the Microsoft 365 ecosystem.

Cloud Security Engineer - Michigan Milk Producers Association, Novi, MI

January 2025 – May 2025

• Troubleshooting and supporting issues that surface with SharePoint Online and OneDrive for fortune 500 stakeholders.
• Working on the premier escalation team to assist with the migration of SharePoint On-Premises to SharePoint Online in a Microsoft 365 enterprise environment with 50,000+ users.
• Implementing and managing security policies for SharePoint sites and content, and for Teams
• Assisting with SharePoint Site Collection Management and managing permissions and access controls for users and groups
• Integrating SharePoint Online with other Microsoft 365 services, such as Microsoft Teams, OneDrive for Business, and Exchange Online.
• Monitoring the performance of SharePoint Online / Teams and identify areas for optimization.
• Identify and resolve issues related to SharePoint functionality.
• Assisting with MS Teams configuration - Setting up and configuring Microsoft Teams according to organizational requirements.
• User and Guest Management - managing user & guest access to Microsoft Teams - Add, remove, and modify user accounts.

ODSP Engineer - Microsoft, Redmond, WA

April 2024 – Present

• Troubleshooting and supporting issues that surface with SharePoint Online and OneDrive for fortune 500 stakeholders.
• Working on the premier escalation team to assist with the migration of SharePoint On-Premises to SharePoint Online in a Microsoft 365 enterprise environment with 50,000+ users.
• Implementing and managing security policies for SharePoint sites and content, and for Teams
• Assisting with SharePoint Site Collection Management and managing permissions and access controls for users and groups
• Integrating SharePoint Online with other Microsoft 365 services, such as Microsoft Teams, OneDrive for Business, and Exchange Online.
• Monitoring the performance of SharePoint Online / Teams and identify areas for optimization.
• Identify and resolve issues related to SharePoint functionality.
• Assisting with MS Teams configuration - Setting up and configuring Microsoft Teams according to organizational requirements.
• User and Guest Management - managing user & guest access to Microsoft Teams - Add, remove, and modify user accounts.

Systems Engineer - Brightline Technologies, Brighton, MI

July 2022 – April 2024

• Deploy, configure, and monitor the health and performance of Windows Hyper-V and ESXi host servers, respond to alerts and incidents, and perform routine maintenance tasks such as applying updates and patches.
• Deploy and configure virtual desktop infrastructure in Microsoft Azure including managing virtual networks, subnets, and routing.
• Implement and maintain Azure Firewall, Network Security Groups (NSGs), and VPN connections, as well as on prem Cisco Meraki, Sophos, WatchGuard, and Fortinet firewalls.
• Deploy and configure Azure storage solutions to provide scalable and reliable data storage services, including blob storage, file storage, table storage, and queue storage, designed to meet diverse data storage needs in the cloud.
• Administer and configure backup and disaster recovery solutions.
• Adjust resource scaling based on workload demands using Azure Autoscale to automatically adjust resources to match usage patterns.
• Monitor alerts, usage, and spending to optimize costs, set up and manage budgets and explore cost-saving options like reserved instances and Azure Hybrid Benefit.
• Manage Azure Active Directory (AAD), Windows Active Directory, and group policy objects.
• Implement identity and access management (IAM), mobile device management (MDM) and Mobile Application Management (MAM) in Microsoft 365.
• Ensure endpoint security and compliance via Intune.
• Automate tasks using scripting languages (e.g., PowerShell, Bash, Python).
• Facilitate migration to Azure and Microsoft 365 (Exchange, SharePoint, etc.).

VMware Support Engineer (Extern) - Complete Computer Services, Troy, MI

Nov 2021 – Present

• Administer and configure VMware vSphere (ESXi).
• Manage VMware vCenter Server.
• Deploy and administer VMware Horizon View (VDI).
• Implement and manage VMware vSAN (software-defined storage).
• Utilize VMware High Availability (HA) and Distributed Resource Scheduler (DRS).
• Troubleshoot and optimize performance in VMware environments.

Senior Agent / Service Desk Operations Division, Nuspire Commerce, MI

Oct 2021 – July 2022

• Deploy, configure, and monitor the health and performance of Windows Hyper-V and ESXi host servers, respond to alerts and incidents, and perform routine maintenance tasks such as applying updates and patches.
• Troubleshot and diagnosed technical issues reported by clients involving hardware, software, network, or security problems.
• Resolved large volume of client support requests via remote access, creating, tracking, and managing Service Now tickets to ensure the highest level of prompt and efficient customer service.
• Utilized endpoint configuration and management tools (e.g., Microsoft SCCM, Intune, JAMF).
• Managed device and user profile management.
• Deployed and provisioned windows and Linux, desktop and server environments.
• Managed patch and software distribution.

Field Service Technician / I.T Support - Mobile Communications America, Troy, MI

Nov 2020 – Oct 2021

• Administered Windows Server (e.g., Windows Server 2012, 2016, 2019, CentOS).
• Managed and configured Active Directory.
• Configured and installed managed networks switches and access points.
• Became proficient in virtualization technologies (e.g., Hyper-V, VMware).
• Demonstrated knowledge of networking fundamentals (TCP/IP, DNS, DHCP).
• Managed backup and disaster recovery solutions (e.g., Windows Backup, Veeam).

Bachelor's of Science in Cloud Computing - Western Governor's University, Salt Lake City, Utah

August 2022 – March 2024

Associate of Applied Science in Cyber Security - Oakland Community College, Auburn Hills, MI

January 2020 – May 2022

Per Scholas, End User Desktop Support – Detroit, Mi

Aug 2020 - Oct 2020

• Worked with CPU’s, RAM, BIOS, motherboards, power supplies, and other personal computer components, installed and configured hard drives, managed input devices and removable media, set up and upgraded multiple operating systems, fixed existing computer issues via troubleshooting procedure, installed printers and other peripherals, and configured mobile devices.

• CompTIA A+, CompTIA Network+, CompTIA Security+, CompTIA Cloud+, CompTIA Project+, AZ-900 (Azure Fundamentals), AZ-104 (Azure Administrator, in progress), MD-102 (Microsoft Endpoint Administrator, in progress), OSHA certified, Basic RF.